Please note that the above video was recorded in the spring of 2022. We now have a male physician assistant in place of the female nurse practitioner. Masks are not required to enter our clinic. There is no longer an electronic check-in kiosk in our waiting room. Our doors opened to our patients.
If you need medical attention, please let us know by emailing reception@kdmpc.ca (preferably) or by phone. WE WILL BE DELIVERING CARE BY PHONE primarily, so if we then decide that an in-person assessment is required, we will invite you in to the office at a specific appointment time.
Everyone who asks for medical help by 10:00 am Monday, Tuesday, Thursday or Friday will be contacted by our staff that same day. If you miss the 10:00am “cut off,” you will be contacted on the next business day. We are typically closed on Wednesdays. During weeks with statutory holidays on Mondays or Fridays, we have modified our schedule and will be seeing patients on Wednesdays.
| Typical Week | |||||
|---|---|---|---|---|---|
| Expect a return call on | Monday | if you reached out to our office between 10am on | Friday | and 10am on | Monday |
| Expect a return call on | Tuesday | if you reached out to our office between 10am on | Monday | and 10am on | Tuesday |
| Expect a return call on | Thursday | if you reached out to our office between 10am on | Tuesday | and 10am on | Thursday |
| Expect a return call on | Friday | if you reached out to our office between 10am on | Thursday | and 10am on | Friday |
| Monday Holiday Week | |||||
|---|---|---|---|---|---|
| Expect a return call on | Tuesday | if you reached out to our office between 10am on | Friday | and 10am on | Tuesday |
| Expect a return call on | Wednesday | if you reached out to our office between 10am on | Tuesday | and 10am on | Wednesday |
| Expect a return call on | Thursday | if you reached out to our office between 10am on | Tuesday | and 10am on | Thursday |
| Expect a return call on | Friday | if you reached out to our office between 10am on | Thursday | and 10am on | Friday |
| Friday Holiday Week | |||||
|---|---|---|---|---|---|
| Expect a return call on | Monday | if you reached out to our office between 10am on | Friday | and 10am on | Monday |
| Expect a return call on | Tuesday | if you reached out to our office between 10am on | Monday | and 10am on | Tuesday |
| Expect a return call on | Wednesday | if you reached out to our office between 10am on | Tuesday | and 10am on | Wednesday |
| Expect a return call on | Thursday | if you reached out to our office between 10am on | Wednesday | and 10am on | Thursday |
If you think you have 2019 novel coronavirus (COVID-19) symptoms or have been in close contact with someone who has it, first self-isolate and then use this self-assessment to help determine if you need to seek further care.