Office Visit

If you need medical attention, please let us know by emailing reception@kdmpc.ca (preferably) or by phone. WE WILL BE DELIVERING CARE BY PHONE primarily, so if we then decide that an in-person assessment is required, we will invite you in to the office at a specific appointment time.

Everyone who asks for medical help by 10:00 am Monday, Tuesday, Thursday or Friday will be contacted by our staff that same day. If you miss the 10:00am “cut off,” you will be contacted on the next business day. We are typically closed on Wednesdays. During weeks with statutory holidays on Mondays or Fridays, we have modified our schedule and will be seeing patients on Wednesdays.

Typical Week
Expect a return call on Monday if you reached out to our office between 10am on Friday and 10am on Monday
Expect a return call on Tuesday if you reached out to our office between 10am on Monday and 10am on Tuesday
Expect a return call on Thursday if you reached out to our office between 10am on Tuesday and 10am on Thursday
Expect a return call on Friday if you reached out to our office between 10am on Thursday and 10am on Friday
Monday Holiday Week
Expect a return call on Tuesday if you reached out to our office between 10am on Friday and 10am on Tuesday
Expect a return call on Wednesday if you reached out to our office between 10am on Tuesday and 10am on Wednesday
Expect a return call on Thursday if you reached out to our office between 10am on Tuesday and 10am on Thursday
Expect a return call on Friday if you reached out to our office between 10am on Thursday and 10am on Friday
Friday Holiday Week
Expect a return call on Monday if you reached out to our office between 10am on Friday and 10am on Monday
Expect a return call on Tuesday if you reached out to our office between 10am on Monday and 10am on Tuesday
Expect a return call on Wednesday if you reached out to our office between 10am on Tuesday and 10am on Wednesday
Expect a return call on Thursday if you reached out to our office between 10am on Wednesday and 10am on Thursday
Our Team

If you think you have 2019 novel coronavirus (COVID-19) symptoms or have been in close contact with someone who has it, first self-isolate and then use this self-assessment to help determine if you need to seek further care.